Frequently Asked Questions

Poznań: Monday–Saturday: 10:00–19:00

You can also check our opening hours on Google Maps by searching “Beta Market Poland.”

You can shop easily on our website or visit our stores.

Simply add the items you want to your cart and choose your preferred delivery or pickup option.

Yes. You can add items before your order is shipped.

Add the additional items to your cart and send us a screenshot on WhatsApp at +48 666 980 217.

Please note that adding items may change the shipping cost.

Our website is regularly updated. If a product is available to order online, it is in stock at our store.

You can leave your email address on the product page. We will notify you once the product is restocked.

Yes. If you place your order before 15:00, Monday–Saturday, we offer same-day delivery in Opole.

Yes, we deliver to your home.

Please enter your full and correct delivery address when placing your order to avoid any delivery issues.

Orders placed before 15:00, Monday–Friday are usually shipped the same day.

Delivery normally takes 1–2 days.

In rare situations, processing may take up to 24 hours, and we will inform you if this happens.

The quickest option is to visit our store and buy directly. Online orders follow normal processing times.

Search “Beta Market Poland” on Google Maps. You will see our branches and directions.

We accept:

• Cash — in-store only
• Debit and credit cards
• BLIK
• Bank transfer
• Online payments

Yes. You can return or exchange sealed items, excluding fresh and frozen products, within 21 days with a receipt.

Fresh or perishable items must be reported within 24 hours if there is any issue.

Yes. We receive weekly deliveries of fresh vegetables, fruits and tubers to ensure top quality.

Yes, we offer wholesale.

Place your order on our website, write “Wholesale price” in the order notes, and choose bank transfer.

We will adjust the pricing and contact you. Some wholesale items are already listed online.